Frequently Asked Questions
Everything you need to know about your Ansin shopping experience.
What is the standard shipping time for Ansin orders?
Standard shipping typically takes 3 to 7 business days within the continental US. International shipping times vary by destination, generally ranging from 10 to 15 business days.
How can I return an item that doesn't fit?
We offer a 30-day return policy. Items must be unworn, unwashed, and have all original tags attached. Simply visit our Returns Portal to generate a prepaid shipping label.
What payment methods do you accept?
Ansin accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your materials sustainably sourced?
At Ansin, we prioritize ethical production. We use high-quality organic cotton and recycled polyester in over 60% of our collections to reduce our environmental footprint.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.